INSIDE FAQ's
Welcome to Our Yellowstone River Home. We hope you enjoy your visit.
Please remember this is a NO SMOKING home.
In Case Of Emergency, Dial 911. If there are any other problems, call Mountain Home at 406-586-4589. There is 24/7 support. For an after-hours emergency, you may call Mountain Home Cell Phone at 406-581-8582. If no one answers, please leave a message as messages will be checked and calls will be returned. In the event that you should need to find it, the ‘breaker box’ is located behind the WELCOME sign by the dining room table.
Please do not touch/unplug any of the cords already plugged in, the wireless router, modem, or service boxes, etc. Thanks!
Guest Book: We would be grateful if you would write a few lines in the Guest Book (the red book on the coffee table). We are really working to make this a great experience for everyone who stays at our place. Enjoy! We would LOVE it if you would give us a good review on the Mountain Home and Trip Advisor sites.
Heating: The thermostat is located at the base of the spiral staircase. Just set it on the temperature of your choice and it will automatically start up the gas-fired stove. The stove has a fan that will kick in once the gas stove heats up. It will warm up fast! Please adjust temperature (on the main floor) with the wall thermostat only. Do not touch the gas fired wood stove controls or turn off/blow out the pilot light. If it is COLD outside or WINTER, please shut the blinds and leave the thermostat at 60 degrees F. In the winter there is a remote possibility that the gas stove pilot light could blow out if there are extremely high winds. Please follow the instructions on the front cover of the stove if the pilot light goes out. In addition, there are pre-programmed electric space heaters with temperature sensors installed in each bedroom for the remote chance that additional heating is needed. Please do not unplug or move these heaters.
Cooling: To use the FREE MONTANA AIR CONDITIONING, Open the windows, check to make sure the screens are closed and use the fans provided to blow the air where you want it to go. If it’s HOT, you’ll find the space heaters installed in the bedrooms also work as fans and will help with air movement and cooling off the bedrooms. The ceiling fan wall control (controls the fan) is located behind the television. In the summer it is set to help cool things down (set May 2018).
Extra Stuff: If you need the additional portable twin mattress, you will find it located under the queen bed upstairs. Sheets, a blanket and pillow for this mattress can be found in the closet of the queen bedroom. The mattress fits nicely on the upper lever ‘balcony’ or you may prefer to put it in front of the deck door. Two extra folding chairs can be found under the queen bed in the downstairs bedroom. If you happen to need a baby playpen and /or clip on high chair, you’ll find a Pack-n-Play upstairs and a high chair in the downstairs bedroom closet.
Inside Stuff to do: You’ll find games and puzzles in drawers of the rustic media cart on the way to the spiral staircase. We’ve been stashing them here for a while. We have curated a collection of books that we hope will have something for everyone.
To Watch TV – DISH NETWORK: Use the DISH remote to turn on the satellite box. Push the SAT button and then the power button (if the power is not already on). Use the DISH remote to turn on the TV by pressing the RED TV BUTTON (The EKT remote is your back up for the TV) Volume and channels are controlled by using the DISH remote. If the screen is Blue or says NO INPUT, press the INPUT BUTTON and select HDMI 1. NOTE: Be sure to turn off the DISH receiver using the SAT BUTTON and the RED POWER BUTTON each time you turn off the TV as program updates occur when it is off. – Thanks.
To Watch DVD / BLUE RAY / NETFLIX - STREAMING VIDEO: Use the DISH remote to turn on the TV and set to the input to HDMI 2. To do this, press the INPUT BUTTON and select HDMI 2. Turn on the DVD/BLUERAY PLAYER by selecting DVD on the DISH remote and pressing the RED POWER BUTTON. [Note: this needs to be on when the streaming video, NETFLIX, etc.] Choose what you want to do, streaming service, or watch a DVD / Blue-Ray. Volume and other functions are controlled by using the DISH remote.
To Watch Master Bedroom TV: Use the DISH remote to turn on the satellite box. Push the SAT button and then the power button (if the power is not already on). Use the DISH remote to turn on the TV by pressing the RED TV BUTTON (The SAMSUNG remote is your back up for the TV) Volume and channels are controlled by using the DISH remote. NOTE: Never change channels with the SAMSUNG TV REMOTE. The TV is set on channel 60 and needs to stay on that channel as DISH uses an in home private broadcast network for TV in the Bedroom. ALSO - be sure to turn off the DISH receiver using the SAT BUTTON and the RED POWER BUTTON each time you turn off the TV as program updates occur when it is off. – Thanks.
Yellowstone River Home Wi-Fi Instructions: As you may have noticed, Cellular Services and High-speed Internet are not always available in Montana. We have the fastest and most reliable service available at this time. (7.5mb, multiple streaming devices are not supported.) The wireless (Wi-Fi) service is provided by WISP–West, out of Livingston, Montana. Their customer service number is: (406) 222-5454. Please call them if you experience any wireless problems or issues, etc. Please do not call Mountain Home with wireless issues as they will not be able to help. To connect, simply do a search for ‘wireless networks’ on your lap top or cell phone and select YELLOWSTONE NORTH. The home network is open and does not require a password. Security for the network is provided by the WISP servers. Please do not touch/unplug any of the cords, the wireless router, modem, service boxes, etc. Thanks!
Electrical Outage - The electric is covered by Park Electric Cooperative Inc.
Office Hours are 8am to 5pm Monday – Friday.
Phone Number is (406) 222-3100 or (888)298-0657.
For After Hour Outages or Emergences call (855) 999-9492.
In the event that you should need to find it, the ‘breaker box’ is located behind the WELCOME sign by the dining room table.
For Your Safety: There is a smoke alarm upstairs and one downstairs. There are three fire extinguishers. One is located under the kitchen sink, one is outside on the front porch near the grill and one is located upstairs.
Pets: If you were approved to bring an animal please follow these rules: Please pick up after your pet. Please do not let your dogs chase the deer who live in the yard. This deer herd has lived in this neighborhood long before the homes were here. It’s their yard. Every year at least one doe has twin fawns. Stressing these babies and mommas can endanger them in many ways so please don’t.
The Elk: There is a story here and it’s long. The 2 things you may be interested 1) This Bull is a 365 using Boone and Crockett scoring. 2) We like to fish; however, we do not hunt. By the way, there is no hunting on the property. This beautiful elk mount was stored in a garage and we were sad that he still wasn’t roaming the mountains. Since we could not fix that and his days had long since passed and we wished to honor this magnificent animal...the lady of the house negotiated his release and we took him home to watch over his valley. We also release all the fish...
Please remember this is a NO SMOKING home.
In Case Of Emergency, Dial 911. If there are any other problems, call Mountain Home at 406-586-4589. There is 24/7 support. For an after-hours emergency, you may call Mountain Home Cell Phone at 406-581-8582. If no one answers, please leave a message as messages will be checked and calls will be returned. In the event that you should need to find it, the ‘breaker box’ is located behind the WELCOME sign by the dining room table.
Please do not touch/unplug any of the cords already plugged in, the wireless router, modem, or service boxes, etc. Thanks!
Guest Book: We would be grateful if you would write a few lines in the Guest Book (the red book on the coffee table). We are really working to make this a great experience for everyone who stays at our place. Enjoy! We would LOVE it if you would give us a good review on the Mountain Home and Trip Advisor sites.
Heating: The thermostat is located at the base of the spiral staircase. Just set it on the temperature of your choice and it will automatically start up the gas-fired stove. The stove has a fan that will kick in once the gas stove heats up. It will warm up fast! Please adjust temperature (on the main floor) with the wall thermostat only. Do not touch the gas fired wood stove controls or turn off/blow out the pilot light. If it is COLD outside or WINTER, please shut the blinds and leave the thermostat at 60 degrees F. In the winter there is a remote possibility that the gas stove pilot light could blow out if there are extremely high winds. Please follow the instructions on the front cover of the stove if the pilot light goes out. In addition, there are pre-programmed electric space heaters with temperature sensors installed in each bedroom for the remote chance that additional heating is needed. Please do not unplug or move these heaters.
Cooling: To use the FREE MONTANA AIR CONDITIONING, Open the windows, check to make sure the screens are closed and use the fans provided to blow the air where you want it to go. If it’s HOT, you’ll find the space heaters installed in the bedrooms also work as fans and will help with air movement and cooling off the bedrooms. The ceiling fan wall control (controls the fan) is located behind the television. In the summer it is set to help cool things down (set May 2018).
Extra Stuff: If you need the additional portable twin mattress, you will find it located under the queen bed upstairs. Sheets, a blanket and pillow for this mattress can be found in the closet of the queen bedroom. The mattress fits nicely on the upper lever ‘balcony’ or you may prefer to put it in front of the deck door. Two extra folding chairs can be found under the queen bed in the downstairs bedroom. If you happen to need a baby playpen and /or clip on high chair, you’ll find a Pack-n-Play upstairs and a high chair in the downstairs bedroom closet.
Inside Stuff to do: You’ll find games and puzzles in drawers of the rustic media cart on the way to the spiral staircase. We’ve been stashing them here for a while. We have curated a collection of books that we hope will have something for everyone.
To Watch TV – DISH NETWORK: Use the DISH remote to turn on the satellite box. Push the SAT button and then the power button (if the power is not already on). Use the DISH remote to turn on the TV by pressing the RED TV BUTTON (The EKT remote is your back up for the TV) Volume and channels are controlled by using the DISH remote. If the screen is Blue or says NO INPUT, press the INPUT BUTTON and select HDMI 1. NOTE: Be sure to turn off the DISH receiver using the SAT BUTTON and the RED POWER BUTTON each time you turn off the TV as program updates occur when it is off. – Thanks.
To Watch DVD / BLUE RAY / NETFLIX - STREAMING VIDEO: Use the DISH remote to turn on the TV and set to the input to HDMI 2. To do this, press the INPUT BUTTON and select HDMI 2. Turn on the DVD/BLUERAY PLAYER by selecting DVD on the DISH remote and pressing the RED POWER BUTTON. [Note: this needs to be on when the streaming video, NETFLIX, etc.] Choose what you want to do, streaming service, or watch a DVD / Blue-Ray. Volume and other functions are controlled by using the DISH remote.
To Watch Master Bedroom TV: Use the DISH remote to turn on the satellite box. Push the SAT button and then the power button (if the power is not already on). Use the DISH remote to turn on the TV by pressing the RED TV BUTTON (The SAMSUNG remote is your back up for the TV) Volume and channels are controlled by using the DISH remote. NOTE: Never change channels with the SAMSUNG TV REMOTE. The TV is set on channel 60 and needs to stay on that channel as DISH uses an in home private broadcast network for TV in the Bedroom. ALSO - be sure to turn off the DISH receiver using the SAT BUTTON and the RED POWER BUTTON each time you turn off the TV as program updates occur when it is off. – Thanks.
Yellowstone River Home Wi-Fi Instructions: As you may have noticed, Cellular Services and High-speed Internet are not always available in Montana. We have the fastest and most reliable service available at this time. (7.5mb, multiple streaming devices are not supported.) The wireless (Wi-Fi) service is provided by WISP–West, out of Livingston, Montana. Their customer service number is: (406) 222-5454. Please call them if you experience any wireless problems or issues, etc. Please do not call Mountain Home with wireless issues as they will not be able to help. To connect, simply do a search for ‘wireless networks’ on your lap top or cell phone and select YELLOWSTONE NORTH. The home network is open and does not require a password. Security for the network is provided by the WISP servers. Please do not touch/unplug any of the cords, the wireless router, modem, service boxes, etc. Thanks!
Electrical Outage - The electric is covered by Park Electric Cooperative Inc.
Office Hours are 8am to 5pm Monday – Friday.
Phone Number is (406) 222-3100 or (888)298-0657.
For After Hour Outages or Emergences call (855) 999-9492.
In the event that you should need to find it, the ‘breaker box’ is located behind the WELCOME sign by the dining room table.
For Your Safety: There is a smoke alarm upstairs and one downstairs. There are three fire extinguishers. One is located under the kitchen sink, one is outside on the front porch near the grill and one is located upstairs.
Pets: If you were approved to bring an animal please follow these rules: Please pick up after your pet. Please do not let your dogs chase the deer who live in the yard. This deer herd has lived in this neighborhood long before the homes were here. It’s their yard. Every year at least one doe has twin fawns. Stressing these babies and mommas can endanger them in many ways so please don’t.
The Elk: There is a story here and it’s long. The 2 things you may be interested 1) This Bull is a 365 using Boone and Crockett scoring. 2) We like to fish; however, we do not hunt. By the way, there is no hunting on the property. This beautiful elk mount was stored in a garage and we were sad that he still wasn’t roaming the mountains. Since we could not fix that and his days had long since passed and we wished to honor this magnificent animal...the lady of the house negotiated his release and we took him home to watch over his valley. We also release all the fish...
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Upstairs Bedrooms
Master Bedroom (Downstairs)
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Livingroom & Sitting Area
Kitchen & Dining Area
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